How Independent Legal Advice Works

Getting Independent Legal Advice (ILA) doesn’t need to be complicated or time-consuming.

Our streamlined process is designed to give you the legal advice you need quickly, clearly, and without unnecessary delays, so you can move forward with confidence.

Whether you need advice for a personal guarantee, director’s guarantee, legal charge, or other lender requirement, our experienced solicitors will guide you through every step.

Here’s how the process works.

Step 1 – Book Your Appointment

Booking your Independent Legal Advice appointment is quick and simple.

You can book online in minutes, choosing a time that suits you, or contact us if you need help selecting the right appointment.

To accommodate different timeframes, we offer four fixed-fee appointment levels depending on how urgently you need your advice.

What happens when you book?

During the booking process we’ll ask for a few basic details, such as:

  • Your lender’s name
  • The type of document requiring Independent Legal Advice
  • Your contact details

If you’re unsure about anything, don’t worry — our team will review the documents once received and confirm everything before your appointment.

Step 2 – Prepare for Your Appointment

Once your booking is confirmed, we’ll send you everything you need to prepare for the appointment.

Our aim is to make the process smooth, secure, and efficient, so the consultation can focus entirely on the legal advice you require.

You will receive:

Appointment confirmation

You’ll receive an email confirming:

  • The date and time of your appointment
  • Your secure video meeting link
  • Instructions on how to join the call

Document checklist

We’ll ask you to provide copies of relevant documents such as:

  • Loan agreements
  • Personal guarantees
  • Legal charges
  • Any documents provided by your lender or broker

This allows our solicitor to review everything in advance so your appointment runs efficiently.
 
Secure ID verification

Before the consultation, we will verify your identity using a secure digital ID verification system.

You will simply:

  • Upload your photo ID
  • Complete a quick selfie check

This process is quick and ensures we meet strict regulatory and anti-fraud requirements.
 
Terms of Business and Payment

You will also receive:

  • Our Terms of Business for e-signature
  • A fixed-fee invoice

Our pricing is always clear and transparent, with no hidden charges.

Step 3 – Your Independent Legal Advice Appointment

Your appointment takes place via a secure video call with one of our experienced solicitors.

Most appointments take around 20–30 minutes.

During the consultation, the solicitor will:

Confirm your identity

We will verify your identity and ensure that the documents provided match the advice being given.
 
Explain the documents clearly

Your solicitor will walk you through the agreement, explaining:

  • The legal implications
  • Your financial obligations
  • The risks involved

Everything is explained in clear, straightforward language without unnecessary legal jargon.
 
Ensure your decision is fully informed

A key part of Independent Legal Advice is confirming that you:

  • Fully understand the document
  • Are entering the agreement freely
  • Are not under pressure or influence

The solicitor will ensure you have the opportunity to ask any questions before proceeding.

After the Appointment – Signing and Completion